Returns & Exchanges
We want you to love your results, which is why we offer a 30-day return policy for products purchased directly from our store. If you are not completely satisfied with your silicone patches or skincare, please follow our simple return process below.
Return Process
- 1.Check Eligibility
Ensure your return request is initiated within 30 days of the delivery date and that items are in their original packaging.
- 2.Contact Support
Email our customer care team with your order number and reason for return to receive your Return Authorization (RA) number.
- 3.Package Your Item
Securely pack the products in their original box and clearly mark the outside of the package with your assigned RA number.
- 4.Receive Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-10 business days.